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Hübsche kleine Selbstmanagement-Selbstanalyse (engl.)
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"Based on our experience at Dell and conversations with customers, we created a series of “Social Media Guides” to help small and medium businesses effectively use these tools to grow and better serve customers. Each guide includes an overview of the approach, the opportunity, tips for getting started, examples of best practices and case studies. We hope these guides help take the mystery out of social media and also spark conversation and idea sharing. "